When Every Word Matters Dean Amory

ISBN: 9781291642711

Published: November 24th 2013

Paperback

158 pages


Description

When Every Word Matters  by  Dean Amory

When Every Word Matters by Dean Amory
November 24th 2013 | Paperback | PDF, EPUB, FB2, DjVu, talking book, mp3, ZIP | 158 pages | ISBN: 9781291642711 | 4.73 Mb

The practical benefits of applying the techniques explained in When Every Word Matters go far beyond communicating with persons who are suffering from a psychosis. When Every Word Matters is about creating and expressing an attitude ofMoreThe practical benefits of applying the techniques explained in When Every Word Matters go far beyond communicating with persons who are suffering from a psychosis.

When Every Word Matters is about creating and expressing an attitude of empathy, which will prove useful every time when the way we see and experience things is different from the way our interlocutors do. Giving feedback, delivering bad news, dealing with unreasonable requests, criticism and complaints, conflict resolution, crisis communication, negotiating, mediating, coaching, motivating people, ...

are some of the situations in which this attitude may make all the difference. The present document is a compilaton of public domain publications by the very best experts in the field? Amongst which: -Professor Tony Jonn, -Rose Mc Cabe -Stefan Priebe -Xavier Amador -Geoff Brennan -Gary Winship -Christina Theodoridou -Marshall Rosenberg -Liv Monroe -Peter M.

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